Wiket71 Privacy Policy

1. Introduction

Welcome to Wiket71. Thank you for taking the time to read our Privacy Policy. This document explains how Wiket71 collects your personal information, why it is used, how long it is stored, and under what circumstances it may be shared with third parties.

Wiket71 is a trusted online gaming and Sports Betting platform built specifically for players in Bangladesh. By registering on our site, creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully from start to finish.

2. What Information We Collect

Wiket71 may collect the following types of information:

• Identity Information: Full name, date of birth, national ID number or passport number.
• Contact Information: Email address, mobile number, residential address.
• Financial information: Bank account number, mobile banking number (bKash, Nagad, Rocket), and transaction history.
• Account Information: Username, password (encrypted), login history.
• Device & Browsing Information: IP address, browser type, operating system, cookie data.
• Gaming activity data: Betting history, win/loss records, and preferred games.

We only collect what is necessary to operate our services. No unnecessary information is ever requested.

3. How We Collect Information

Wiket71 collects information through several means:

• Information you provide directly when filling out the registration form.
• Documents uploaded during the account verification (KYC) process.
• Data collected automatically while using our site and app (e.g., cookies, log files).
• Information received via payment gateways and partner organizations.
• Information exchanged when contacting customer support.

4. How We Use Your Information

Wiket71 uses your data solely for the purposes listed below and for no other purpose:

• Creating and managing your account.
• Verifying your identity and preventing fraudulent activity.
• Processing deposits, withdrawals, and transactions.
• Providing customer support and resolving complaints.
• Meeting legal and regulatory obligations.
• Sending promotions and bonus offers (only with your consent).
• Improving the platform and personalizing the user experience.

Wiket71 never sells, rents, or shares your information without authorization. This isn't just policy — it's a promise.

5. Data Sharing & Third Parties

In certain circumstances, Wiket71 may share your data with trusted third parties:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or bank payment partners to process your transactions.
• Identity Verification Services: With trusted service providers for KYC verification.
• Legal Authorities: We are required to disclose information when ordered by a court or directed by a government authority.
• Technology Partners: With cloud hosting and security service providers for platform operations.

All third parties are bound by strict confidentiality agreements with us and may only use your data for specified purposes.

6. Cookie Policy

Wiket71 uses cookies on its website. Cookies are small text files stored in your browser that help our site function more effectively.

• Essential cookies: Essential for the site to function properly.
• Performance Cookies: To monitor site speed and usability.
• Preference cookies: To remember your preferences and settings.

You can disable cookies at any time through your browser settings. Please note that doing so may limit certain features and services.

7. Data Security Measures

To protect your privacy, Wiket71 has implemented the following technical and organizational measures:

• All data transmissions are secured with 256-bit SSL encryption.
• Account passwords are never stored directly — only encrypted hashes are kept.
• Regular security audits and penetration testing are conducted.
• Strict access controls — only authorized personnel can access personal data.
• Data backup and disaster recovery plans are actively maintained.

8. Data Retention Period

Wiket71 retains your information only for as long as necessary. Data is generally kept while your account remains active. Even after an account is closed or deleted, certain information may need to be retained for a specified period due to legal obligations — typically 5 to 7 years. We do not hold on to any data beyond what is required.

9. Your Rights

As a Wiket71 user, you have the following rights:

• Right to access: You have the right to request details of what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request that your data be deleted in certain circumstances.
• Right to object to processing: You may object to the processing of your data in certain circumstances.
• Data Portability: You may request a copy of your data in a standard, portable format.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

10. Protection of Minors

Wiket71's services are strictly for users aged 18 and above. We do not knowingly collect data from minors. If we are informed that a minor has registered, we will immediately close that account and delete all associated data.

11. Policy Changes

Wiket71 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or a site notification. Continued use of the site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions or complaints regarding our Privacy Policy, please contact us:

• Email: support@wiket71.app
• Website: wiket71.app
• Support: 24/7 support is available via live chat.